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You may have never considered how complicated hiring a good janitorial service can be. However, if you have had a bad experience with a janitorial service, you already know that it is very possible to make a bad choice that makes a portion of your life miserable. There is a lot of diversity in janitorial services. One of the most obvious is the smaller hard-working company that really wants your business, or the larger company that promises to take care of you better.

As you might imagine, there is good and bad about both of these types of services. The small janitorial firms tend to be less expensive and frankly need your business more than the larger firms. Larger firms have a track record and are less likely to go out of business due to economic hazards. Smaller firms can deliver quality of service like the larger firms, but larger firms have greater resources in equipment and manpower. Larger firms use more advanced equipment to cover the job quicker which makes them price competitive.

Let’s be honest. It costs more to run a large janitorial firm. There is a need to hire more staff, sales people, and managers to keep the operation functioning well. Large firms may have move the 50-100 accounts. They must operate well on many levels to handle the businesses they service happy. Beware of large companies who promise the world to get your business then do poor work afterwards. These companies bid low because they do not intend to give you quality service, but to ride out the contract with as little expense possible. Conversely, small companies may be ill-prepared to handle the needs of your company, and you get the flack.

Conversely, the small company struggles to provide a level of service compared to the bigger operations. They may not have the depth of manpower, training, and equipment that you will find in the large services. If the key people are ill or out of commission, the business is directly impacted. As you can see, it is often a trade off between pricing and support. The company that can span both issues will be the winner.

Choosing a janitorial service is therefore not as simple as sending out an RFP (Request for Proposals), doing a walk-through with vendors, and selecting the lowest bid. There are a variety of important decisions that must be made before choosing a janitorial service. In my opinion, taking the lowest bid is the wrong way to select a company even though they claim to be able to service the account as described in the RFP.

Ask yourself what you really want from a janitorial service. Most people have not thought this through, and as a result, they have often been aggravated and disappointed in the janitorial service they get. I have prepared a report that I feel is an absolute necessity for anyone to read prior to hiring a service or putting out an RFP. This report can be found at www.greenjanitor.net. This is a brief and to-the-point information resource that even provides a sample RFP for those who want to do it right the first time.

There is another issue that must be including in any janitorial choice. States and cities are now pressuring area companies to “Go Green.” This start, quite frankly, with your janitorial service. In conjunction with your other considerations, you must insist on a janitorial service that does more than mouth service for Green services. In the report found at www.greenjanitor.net, I include an important section on how to determine if your janitorial service is really Green, or a Green pretender. Believe me, the pressure for companies to Go Green is going to be a huge issue, and your cleaning service is an important key to the solution.

Tags: Business

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